Shipping and returns
Sending the package
As a general rule, packages will be shipped within 24/48 hours of receipt of payment, with a tracking number. If you prefer another type of certified shipping, an additional charge may apply, please contact us before requesting this option. Whichever shipping method you choose, we'll provide you with a link so you can track your order online.
Shipping costs for the peninsula will be €6 (Tax Included) including handling and packaging costs, as well as postal costs. Handling charges have a fixed price, while transportation charges may vary depending on the total weight/volume of the package.
Transportation costs for the Balearic Islands, Ceuta and Melilla have a fixed cost of €25 (Included Taxes) and may also vary if the products are very heavy or large, (a prior budget will be made to inform the customer ).
Transportation costs for the Canary Islands have a fixed cost of €35 and may also vary if the products are very heavy or large, (a prior estimate will be made to inform the client).
We advise you to group all your items in the same order. We cannot combine two different orders, and shipping costs will be applied to each one individually. We are not responsible for any damage that your package may suffer after shipment, but we will do everything possible to protect the most fragile items in the best possible way, they will always be well protected.